Emergency Plumber Canberra

Benchmark Plumbing is your go-to emergency plumber in Canberra and Queanbeyan. As experienced residential plumbers, we appreciate that plumbing emergencies often occur when you least expect them. Whether you have a burst water pipe or a gas leak, our emergency plumbers in Canberra and Queanbeyan are available on a 24 x 7 basis.

Situations Requiring an Emergency Plumber in Canberra

Benchmark Plumbing is highly experienced when it comes to handling plumbing emergencies in Canberra and Queanbeyan. In a plumbing emergency, we usually advise our customers to shut down the main supply (water or gas) straight away – if safe to do so.

Burst Water Pipes

Burst water pipes often occur during Canberra’s sub-zero winters. A “burst” is caused by water freezing and expanding within the pipe. Older pipes that have lost their structural integrity are more susceptible to bursting. The downside of a burst water pipe is that it can cause flooding (leading to property damage) and waste valuable water.

The key to handling a burst water pipe in Canberra is to turn off the water main straight away (this is done by turning a lever). Your water main is usually located near the water meter at the front of your block. Obviously, it pays to be familiar with this infrastructure prior to any emergency. Once you’ve turned off the water, you simply call an emergency plumber in Canberra (that’s us).

Blocked Drains

A seriously blocked drain in Canberra or Queanbeyan requires the immediate attention of a licensed plumber. Serious blockages can lead to flooding and subsequent property damage. If you notice flooding or damp walls / ceilings, you need to turn off your water main* straight away (see above section for more information on water mains).

* In the case of a blocked toilet that’s flooding, you may be able to stop the water flow by turning off the water tap beside the toilet. If this doesn’t work, then you need to turn off the water main.

Blocked drains commonly occur in kitchens, laundries, bathrooms and toilets. They’re typically caused by accumulated food waste, grease / oil, soap scum, faeces, hair and/or tissues. Sometimes the blockage originates in the stormwater system or sewer line. Our emergency plumbers in Canberra and Queanbeyan use the latest equipment to pinpoint blockages and unblock drains.

Gas Leaks

Gas leaks are potentially life-threatening if not dealt with immediately. If you smell gas or sense a gas leak, you should organise for a gas fitter or emergency gas plumber to attend your property ASAP. As a leading emergency gas plumber in Canberra, Benchmark Plumbing is licensed to detect and fix household gas leaks.

In the event of a gas leak, you should turn off any gas appliances, extinguish any flames, refrain from using electrical devices (including mobile phones) and open the windows. You should then leave the property – turning off the external gas meter along the way. Once you’re a safe distance from the property, please call us on your mobile phone or neighbour’s phone.