A good plumber isn’t hard to find in Canberra – provided you know what to look for. In this blog post, we describe the general attributes of a good plumber in Canberra and examine how Benchmark Plumbing stacks up.
Positive Google Reviews
Google reviews are a quick and easy way to ascertain the general reputation of a plumber in Canberra. A high number of positive and authentic-sounding reviews is usually a good sign. Benchmark Plumbing has many positive Google reviews – covering a wide range of completed plumbing tasks. Andrew and the team at Benchmark Plumbing take customer service seriously.
Licensed and Insured
A plumber working in Canberra must be licensed and insured. A database of licensed plumbers can be found on the Access Canberra website (under Construction Professionals). Many good plumbers in Canberra are also registered in NSW – enabling them to work in Queanbeyan and surrounding areas. Benchmark Plumbing is licensed and insured to work in the ACT (Licence: 2016779) and NSW (Licence: 355206C).
Wide Expertise
A good plumber in Canberra usually has a wide range of skills – covering water and gas plumbing. Some Canberra plumbers are also skilled at using mini excavators (to access underground water pipes for repair or replacement). As a full-service plumber in Canberra, Benchmark Plumbing provides water, gas, and pipe excavation services, as well as assistance for natural gas to electricity conversions.
The Right Equipment
A plumber committed to quality outcomes requires access to the latest plumbing technologies. Most good plumbers in Canberra have access to an electric eel, pipe camera, sonde, and tools for pipe bending / cutting. The team at Benchmark Plumbing has access to these tools, along with a 2-tonne mini excavator and 3-tonne tipper truck (for pipe excavations and the preparation of water tank sites).
Local Commitment
A good plumber in Canberra is likely to live locally and participate in the local community. As locals, they’ll understand Canberra’s geography, public plumbing infrastructure, and relevant utilities (Icon Water and Roads ACT). In addition, they’re more likely to procure their labour and plumbing supplies locally. Benchmark Plumbing is a proud Canberra plumber based in the Tuggeranong region.
Honesty and Transparency
A good plumber in Canberra will be honest and transparent in their dealings. Large plumbing jobs – particularly those involving pipe excavations – can be costly. A good plumber will always discuss the cost of a large job before starting on it. In addition, a good plumber won’t charge you for repair work on public plumbing infrastructure, such as sewer ties (Icon Water) and stormwater ties (Roads ACT).
After-Hours Assistance
A plumbing emergency, such as a burst water pipe or gas leak, can be a stressful experience. A good plumber in Canberra won’t leave you in the lurch – even outside of business hours. Depending on the situation, many plumbing emergencies can be temporarily resolved by turning off the water main or gas isolation valve (at the gas meter). Benchmark Plumbing is available 24 x 7 for plumbing emergencies.
Understanding of Home Energy Support Program
A good plumber in Canberra is likely to have an understanding of the ACT Government’s Home Energy Support Program, which provides eligible pensioners with a rebate on a new hot water heat pump (HWHP). The terms and conditions of the Home Energy Support Program are fully explained on the ACT Government’s Climate Choices website (please click here for further information). Benchmark Plumbing supplies and installs quality hot water heat pumps (HWHPs) in Canberra.
To learn more about the plumbing and excavation services provided by Benchmark Plumbing in Canberra, or to book a service call, please call Andrew on 0475 757 545.